Shipping Policy
Thank you for choosing San Hima for your off-road an outdoor needs. We are dedicated to providing you with the best possible service, including fast and reliable shipping. Please review our comprehensive shipping policy below for important information regarding processing times, shipping estimates, fees, and coverage:
Processing Time
All orders are processed within 1-2 business days. Once your order has been processed, it will be shipped from our warehouse located in the United States. We take pride in promptly preparing your order for shipment to ensure a smooth delivery process.
Shipping Time
Delivery time is estimated to be between 3-8 business days from the time your order is shipped. However, please note that actual delivery times may vary depending on your location and the shipping carrier used. Rest assured, we are committed to minimizing shipping delays and getting your products to you as quickly as possible.
Free Shipping
We offer free standard shipping on all orders within the continental United States. Our goal is to provide you with a convenient and cost-effective shipping option, allowing you to enjoy your off-road products without additional expenses.
Shipping Exclusions
While we strive to serve customers in all regions, we currently do not provide shipping services to the following areas:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- S.Virgin Islands
- American Samoa
- Northern Mariana Islands
We apologize for any inconvenience this may cause. However, we are continuously working towards expanding our shipping coverage to include these areas. We appreciate your understanding as we strive to improve our services.
Prompt Delivery and Support
For customers residing within the contiguous 48 states and Washington, D.C., we prioritize prompt delivery and aim to provide excellent service. Our team is dedicated to ensuring your order reaches you in a timely manner and in good condition. If you have any questions or concerns regarding shipping to eligible areas or any other inquiries about your order, please do not hesitate to reach out to our customer support team. We are here to assist you and provide the necessary support.
Contact Us
If you have any questions or need assistance with your order or our shipping policy, our customer support team is available to help. You can simply text us at (917) 939-8780 or email sales@sanhima.com. We are committed to providing exceptional customer service and ensuring your complete satisfaction.
We appreciate your trust and look forward to serving you with our high-quality products and reliable shipping services.